MSTFD4006
Interact and network with fashion industry participants


Application

This unit of competency covers the skills and knowledge required to interact and network with fashion industry participants.

This unit of competency applies to communication and networking with people who work along the fashion industry supply chain.

The unit of competency applies to industry appropriate communication and relationship building techniques to maintain effective industry networks, and to ensure design and production processes meet requirements.

Work may be conducted in small to large scale enterprises and may involve individual and team activities.

No licensing, legislative or certification requirements apply to this unit at the time of publication.


Elements and Performance Criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Prepare to interact with others in the fashion industry

1.1

Identify roles of different fashion industry participants and the routine industry communication channels and tools that are appropriate

1.2

Identify the information needs of fashion industry participants for design, procurement, production and marketing processes

1.3

Identify communication protocols, workplace practices and quality standards of different industry participants

1.4

Follow work instructions, standard operating procedures (SOPs) and safe work practices

2

Communicate design concepts and production requirements

2.1

Use industry appropriate language and terminology to interact and communicate with fashion industry participants

2.2

Identify objectives and processes for communicating design concepts effectively and apply appropriate communication channels and tools

2.3

Apply knowledge of roles and information needs of different industry participants to communicate production requirements

2.4

Seek and respond to feedback to assess if communication of design concept and production requirements is effective, and incorporate feedback into future communication

2.5

Seek assistance from appropriate personnel with specific and relevant expertise to deal with any communication difficulties or barriers

2.6

Document information and outcomes of communication, and maintain records

3

Develop and maintain effective industry networks

3.1

Apply understanding of scope and role of different industry participants to develop networks for relevant areas of operation

3.2

Develop and maintain cooperative working relationships with relevant industry participants

3.3

Gather and store up-to-date information about key industry participants to maintain business intelligence and sustain networks

Evidence of Performance

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria, and include:

following work instructions, standard operating procedures (SOPs) and safe work practices

using industry appropriate language and terminology to interact and communicate with fashion industry participants, using at least three (3) different communication channels or tools

applying knowledge of roles and information needs of at least four (4) different industry participants to communicate about design concepts and production requirements

applying appropriate communications skills to maintain cooperative working relationships

documenting information and outcomes of communication, and maintaining records according to workplace procedures and industry standards

establishing and maintaining up-to-date information about at least ten key industry participants to maintain business intelligence and sustain networks.


Evidence of Knowledge

Evidence must be provided that demonstrates knowledge of:

work instructions, standard operating procedures (SOPs) and safe work practices

roles of various fashion industry participants

routine industry communication channels and tools

information needs of fashion industry participants for design, procurement, production and marketing processes

communication protocols, workplace practices and quality standards

communication strategies:

effective verbal and non-verbal communication

oral, written and visual communication

active listening

positive language

recognising and adapting to cultural differences

negotiation and conflict resolution skills

fashion industry language and terminology

scope and information needs of different industry participants:

designers

patternmakers

suppliers

merchandising and marketing professionals

buyers

media

importers and exporters

production personnel

fashion industry networks:

industry bodies

professional associations

design studios

industry professionals providing specific services

production companies

professional development networks

documentation and record keeping requirements

quality standards:

accepted formats for presenting ideas and concepts

standards of presentation for drafts and final versions

layout and content.


Assessment Conditions

Assessors must:

satisfy the assessor competency requirements that are in place at the time of the assessment, as set by the VET regulator

have vocational competency in fashion networking, at least to the level being assessed, with relevant industry knowledge and experience.

Assessment should occur in operational workplace situations. Where this is not possible, or where personal safety or environmental damage are limiting factors, assessment must occur in a sufficiently rigorous simulated environment reflecting realistic operational workplace conditions. This must cover all aspects of workplace performance, including environment, task skills, task management skills, contingency management skills and job role environment skills.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Conditions for assessment must include access to all tools, equipment, materials and documentation required, including relevant workplace procedures, product and manufacturing specifications associated with this unit.


Foundation Skills

This section describes those required skills (language, literacy and numeracy) that are essential to performance.

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.


Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Communication channels and tools include three or more of the following:

sketches, drawings, illustrations and photographs

samples of fabrics and specifications

written descriptions and rationale

multimedia forms, such as DVD

charts, diagrams and specification sheets

storyboards and inspiration boards

meetings

electronic communication tools

displays, demonstrations and events

mass media channels

social media

Information needs include one or more of the following:

details for production or marketing purposes

size, style, features and colours

timing, costs, distribution and availability

layout and content

goals and strategies

roles and expectations

priorities and limitations

Protocols include one or more of the following:

specific formats

timing

content of communication required by different industry participants

mechanism for dealing with communication difficulties or complaints

Communication includes one or more of the following:

face to face

telephone

correspondence

email

digital media


Sectors

Not applicable


Competency Field

Fashion design and technology